Privacy Policy

Your privacy is important to us, and we are committed to safeguarding your personal data. This policy explains what information we collect and how we use it.

Information We Collect

We collect only the personal and business data necessary to respond to enquiries and improve our services.

• Contact details such as your name, email address, and phone number when you submit a form or reach out to us.
• Information about your company, your job title, and project interests you share during interactions.
• Communications and messages sent to us by email or forms, including feedback or support requests.
• Technical and usage data such as browser type, device, visit times and website activity analytics.

How We Use Data

Your data helps us tailor services, enhance communication, and improve the user experience on our website.

• Respond to your questions or requests about segmentation and analytics services.
• Improve our website by analysing aggregated user activity and preferences.
• Deliver communications relevant to your interests if you sign up for updates.
• Comply with obligations under Australian privacy laws and industry guidelines.

Legal Basis for Data Use

We rely on different legal bases depending on the nature of information and reason for collection.

Contact or usage data is processed with your consent, where required, or based on our legitimate interest to provide services and maintain site security.

Information Sharing

We do not sell personal data and limit information sharing strictly to essential scenarios.

• Sharing is limited to service providers enabling website operation, like hosting and security partners operating under confidentiality agreements.
• Where legally required, we may share data with Australian authorities or regulators.
• If our business undergoes reorganisation, personal data may be included in such transitions under strict privacy controls.

Data Security

We store your data securely and use appropriate procedures to help protect against unauthorised access or loss. While we take reasonable precautions, no transmission method is completely secure. Any data provided is managed in compliance with Australian privacy regulations.

Your Rights

You control your data as outlined by Australian privacy law.

• Request access to the personal data we hold about you.
• Ask for corrections or updates to your information as needed.
• Request deletion or restriction of your personal data where permitted by law.
• Withdraw consent to processing data for marketing at any time.

Cookies

We use cookies to analyse site usage and remember your preferences. You can adjust browser settings to control or block cookies.

Read our cookie policy Read our cookie policy

Contact Us

If you have questions about our privacy policy or data handling, reach out using the details below.

Privacy Policy Changes

We may update this policy to reflect changes in law or services. Please review this page regularly for updates.